About this course

The HLTAID011 Provide First Aid course (also known as Apply First Aid and Senior First Aid) is the current standard qualification for first aid providers in the workplace Australia-wide.
On successful completion of this course you will be awarded the following units of competency:

HLTAID011 Provide First Aid
(Click for more unit info at
This course is designed to give you confidence to help those who suffer sudden injury or illness in the workplace, home or wherever you are.
The skills and knowledge in this program are relevant for any member of the general public as well as workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.

Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.

Course Content

The HLTAID011 Provide First Aid course includes the most up-to-date basic life support principles including:

  • CPR and defibrillation for adults and infants
  • Breathing emergencies including Asthma and Anaphylaxis or severe allergic reaction and choking
  • Fractures, Dislocations, Sprains and Strains
  • Head, Neck and Spinal Injuries
  • Burns
  • Stroke and Diabetes
  • Seizures
  • Temperature induced illness
  • Bites and stings
  • Poisoning and toxic substances
  • Legal issues surrounding first aid
  • Infection control & reporting
  • Allergic reaction
  • Non life threatening and life threatening bleeding
  • Minor wounds
  • Nose bleed
  • Cardiac conditions including chest pain
  • Eye injuries
  • Sharps injuries

Course Components

  1. Online learning and assessment (up to 3.5 hours to complete)
    The online video learning component allows you the time and space to learn and complete theory assessment at your own pace, when and wherever you want! Actual duration of this component will vary depending on your past experience and knowledge.
    You will need access to a computer and the internet to complete this part of your course. If this is difficult for you we can arrange access for you – just give us a call!
    You must have successfully completed the online assessment prior to attending the practical face to face component of the course.
  2. Face-to-face practical session (4.5 hours duration)
    This face-to-face practical session gives you the opportunity to learn the applied skills, practice them and receive trainer feedback and then complete assessment tasks.

Course Requirements

To successfully complete this course, you must:

  • 14 to 17 years learners must email or bring signed under 18 years consent form
  • Have Literacy skills to read and interpret statutory signage, warning signs and instructions regarding the use of first aid and CPR materials such as face shields, and Automated External Defibrillators.
  • Have the ability to complete a workplace Incident Report.
  • Have numeracy skills to perform simple calculations with regard to the rate of chest compressions and rescue breathing.
  • Have a level of oral communication that enables them to make accurate verbal reports to emergency response services and workplace supervisors.
  • the physical ability to meet the following evidence requirements:
    • Perform at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and breaths) on an adult resuscitation manikin placed on the floor
    • Perform at least 2 minutes of uninterrupted single rescuer CPR (5 cycles both compressions and breaths) on an infant resuscitation manikin placed on a firm surface

You also have to be able to complete the online learning and assessment section of the course. However, if you do not have access to or lack confidence in using a computer and/or the internet you can contact our office and make arrangements for the access and support you require.

Participants under the age of 18 are required to provide a consent form completed by their legal guardian.

If you are concerned about any of the above requirements, please contact us to discuss your concerns and find out what support options are available.


Our workshop will provide you with the tools to build your confidence so you are prepared to respond to a First Aid Emergency. We run hands-on, engaging, and fun workshops; full of practical advice with real-life scenarios.

Assessments are based on the components you will be taught in the course. In the event of a disagreement about an assessment result, you can speak to your assessor to arrange a reassessment. Also, if needed, we have an Appeals Procedure for you to follow. Details can be found in our Learner HandbookComplaints and Appeals.


On successful completion of the training and assessment activities, we will issue a Nationally Recognised Statement of Attainment (certificate) for the following units:

This Statement of Attainment will be emailed in electronic PDF format to your nominated email address within two business days of successful completion of all course components, providing all online and practical competencies are met.

Learner Support

If you have any special learning or physical needs please contact us prior to attending your course and we can discuss suitable support options. This includes Language, Literacy or Numeracy (LLN) needs or difficulties accessing a computer and/or the internet to complete the online learning and assessment.
If you are concerned that your language, literacy or numeracy skills will not be sufficient to complete the course, you can complete our online interactive LLN assessment. You will be required to log-in and create an account. We will get back to you with the results and discuss any required support we can provide or refer you to other suitable support agencies.

The LLN tool can be found HERE

Please note: you must have the physical ability to complete the application of CPR as stated in the Course Requirements.

Training Done Differently

Save Time, Have Fun and Leave Confident



  • To enrol in the course online, please book your practical workshop HERE
  • To enrol over the phone, please call: 1300 976 276
  • Business Hours: 8:30am-5:00pm Mon-Fri, 9am-2pm Sat

* All fees must be paid prior
to course commencement.

This unit is nationally recognised. Upon successful completion, learners will receive a Statement of Attainment issued by:

Fluid First Aid – RTO Code 45508

This unit is nationally recognised. Upon successful completion, learners will receive a Statement of Attainment issued by:

Fluid First Aid – RTO Code 45508


We will make refunds to Learners in certain circumstances as listed in the table. To apply for a refund you should email a request to: [email protected]

Public Individual Course Booking

Private Corporate Group Booking


Does this course include CPR?


Can I do this course without CPR?

No. CPR training and assessment is a compulsory component of the HLTAID011 unit of competency.

Where can I find more information about this unit?

Full information regarding the contents of the unit can be found on

When does my certificate expire?

The Australian Resuscitation Council (ARC) and workplaces codes of practice recommend CPR training should be updated every year.
As an added service, we will send you an email and SMS reminders 45 days before units are due to be updated.

Why Learn The Fluid Way

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Save time
Our innovative online learning cuts class time in half!

Have fun
Award-winning videos / Relaxed
& waffle-free classes

Leave confident
More equipment /
More hands-on / Experienced,
but approachable trainers

Emailed PDF certificate within 2
business days of course completion

Book Now

What Our Customers Are Saying

melony tizon
melony tizon
friendly person and you understand everything the way she explained about first aid and CPR
Eryn Flanagan
Eryn Flanagan
Have been certified through fluid 2 times now and always had a great experience, my most recent experience was with Nicole and she was absolutely incredible with engagement and knowledge. I will definitely be back !
Bhim Poudel
Bhim Poudel
Excellent Training service!!
Cindy Solway
Cindy Solway
Love the difference of entertainment of enthusiasm of the trainer of delivering first aid.. Wasn’t your usual boring course, was funny with some side jokes. Will definitely be recommending and will continue my training year after year. Thank you so much
Martin Breslin
Martin Breslin
Very good
Julie-Ann Waris
Julie-Ann Waris
Kimberly Carmichael
Kimberly Carmichael
Excellent resources and up to date equipment. Trainer Corrine made the course engaging and fun, will definitely use again later in the year when First Aid is due!
Chloe Humphreys
Chloe Humphreys
I will never be doing my first aid and CPR anywhere else again. Fluid is very thorough and I learnt new things that I hadn’t before. Also very affordable. Highly recommend.
Diana Simonic
Diana Simonic
My CPR refresher course was great. I even learnt handy tips that I hadn't heard before.